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Delonghi portable air conditioner troubleshooting -the ultimate guide
Common Delonghi portable air conditioner faults include failing to blow cold air, causing an unpleasant smell during operation, and a tendency to keep shutting off.
This comprehensive Delonghi portable air conditioner troubleshooting guide will help you repair most of the common issues with delonghi portable air conditioner.
Table of Contents
Whether your AC doesn’t come on or the device isn’t cooling the room sufficiently, the solution may be easier than you think.
If your Delonghi portable air conditioner is not working, check the air filter, condensate drainage hose, remote control settings, and more
Below is everything you need to try, depending on the issue.
Try these troubleshooting tips on your Delonghi portable air conditioner before you make a phone call to a technician- some repair procedures are so simple that even pros feel embarrassed about billing for them (honestly!)
Needless to say, the best place to start your repairs is by consulting your Delonghi portable air conditioner manual- the troubleshooting section has a list of useful tips and ideas.
That said, here are our suggested fixes for typical glitches:
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Troubleshooting:
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Possible causes: the unit’s internal compressor safety gadget prevents the AC from being restarted immediately after it has been turned off and three minutes have to elapse since it was turned off before it can restart.
Troubleshooting:
Wait! As mentioned, this delay cannot be canceled for it to operate normally.
This means the compressor keeps stopping.
Possible causes:
Troubleshooting:
The appliance is equipped with a self-diagnosis system to help you identify a couple of malfunctions and the good news is that the system shows a variety of error messages on the display to point you in the right direction.
Here are the most common De’longhi error codes and practical troubleshooting ideas:
Meaning: HL means high level and it simply indicates that the internal tray is full.
Recommended troubleshooting: Empty the unit’s internal safety tank.
Follow these steps to empty the tank:
Step 1: Pull out the tank
The water tank -installed at the bottom- is removed by simply inserting your hand thr0ugh the door just above the word PULL (see figure 13 below) and pulling it out as far as possible.
Step 2: Detach the drain hose
Detach the tank’s drain hose (located on the left of your tank as shown in figure 40-41) and position the end in a jug/bottle to act as a recipient.
Step 3: Drain the tank
First, replace the sp0ut cap(G) with the drain h0se + cap(U).
Now remove the cap then run off the water until completely empty.
Replace the cap.
IMPORTANT NOTE: the tank can contain up to 2 liters of water.
Meaning: Low Temperature (so the integrated frost protection device is trying to prevent excessive formation of frost)
Recommended troubleshooting: No action needed-the appliance automatically starts up again when defrosting is complete.
Meaning: Change filter
Recommended troubleshooting: When this error is displayed, you need to change the water filter.
Follow the process below to change the filter:
Preliminaries:
Step 1: Lay it on the back
Lay the AC on its back (see figure 17).
To avoid scratches/damage, the appliance should rest on a towel/piece of cardboard.
Step 2: Unscrew the filter cover
The filter cover is removed by first unscrewing the 4 screws (see fig. 17 again).
Step 3: Remove the filter
You can remove the filter delicately- loosen the 2 ties while ensuring the 2 hoses connecting your filter won’t slip inside the AC.
Step 4: Install new filter
Fit your new filter- just follow the above procedure in reverse (see figure 16/15).
Quick tips:
Meaning: Failure 1
Recommended troubleshooting: The appliance normally continues to function properly in air-air mode when the F1 alarm/error code is shown. But you can reset the alarm by unplugging the AC then plugging it in again.
Meaning: Probe Failure (so the sensor is damaged or probe is damaged)
Recommended troubleshooting: If this error is displayed, talk to your local authorized Delonghi service centre.
Sometimes the only way to get rid of an error code is to hard reboot your Delonghi air conditioner.
You can now try to use it- the unit resets errors when the control board loses power for a few minutes.
As with other electrical appliances, you should use caution and common sense when applying the above Delonghi portable air conditioner troubleshooting instructions on your unit.
Plus, it is important to remember that your de’longhi portable air conditioner manual covers many fault situations and it can be a useful resource when repairing most of the issues.
Of course, you should reach out to your nearest authorized Delonghi Repair Service Center not only for some of the more difficult error codes but also for problems that persist no matter the fixes you try.
Note: Delonghi’s toll free number is 1-800-322-3848 for US and 1-888-335-6644 for Canada. Don’t forget to check the closest authorized customer service center from this website.
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my Delonghi I get water all over the floor, even if I have drained it I come back in 20-30min I have water coming through the vent in the back, what is wrong Reply
My delonghi spills out a lot of water can I run a 2 ft hose out the window if it is 16 inches higher than the unit? Reply
mario lavalleejai un delonghi air portable model pac an140hpews le controle fait monte la tenperature tout seul Reply
Michael S. DePace How to reset pocessor? getting PF code ,replaced Senor. Where should i look nexts? Reply Michael S. DePace Is there a set of schematics for the stand up air conditioner? Reply Harold helton My pac c120e will not power on , lights up with —— showing on panel what could be the problem? Reply Jonathan Jones What is the repair for the above listed problem? It is exactly my issue. ReplyMy new 14,000 btu penguino a/c tank gets full every 2 hours and needs to be drained when on air conditioning. If the tank is not drained I get the error code HL. Not sure what to do. I can’t continue draining every 2 hours. Is there a fix to stop the water collection when in air conditioning mode? Reply
I turn on my new ac, room temp is 24, I press mode to get *, the ac temp on display says 18c but I cannot set it any lower. Is this a fault or am I doing something incorrectly? Reply
Dale Vortherms Why does our unit not produce water we’ve tried to reset it muntilpe time to no avail. Reply Katherine HooieMy machine turns on fine. The heater workd fine and so does the fan. When I switch the mode to A/C nothing happpens. I have a 13 yrs old son that loves to be outside but the summers in the south are brutal and with heat advisoires it is just too hot. We have this unit in a sunroom additon that we had builti 2016, so it has been a while. Does anyone have advice on what I can try before I call someone to fix it? I have tried cleaning the filter and resetting by unplugging ans replugging it in. No A/C makes for a cranky Mom and an alread cranky adolescent.
I’m desperate for help. Reply
I’ve have had my Delonghi portable air conditioner for two years. It has always worked well until the last month. I use it in my bedroom and I’ve always kept my door shut. The last 3 week’s it started with heartburn and burning itchy eyes. Then it turned into headaches blurred vision. My mouth and throat hurt like I ate something spicy. I started get hives and sores wherever I had exposed skin.. dizziness and also huluitions . I checked out everything that I could think of in the house. The last thing that it could of been is the air conditioner. I put a bag over it and sat it out on the back porch. And opened all the windows and doors in the house for 24 hours. And my symptoms are now finally going away. Does anyone know how or why the AC did this. It was like poison gas with burns. It’s a expensive unit I hate to just recycle it. Has anyone ever had this sort of problem before? Reply
anthony berry WHAT IS THE HE ERROR CODE MEAN Reply shirley ann jenesi have had my delonghi for several years, work great until last night, ac made a loud racket like medal falling inside it, after that no air comes out the ex tube, fan blows and works just fine what could be the problem? Reply
Help needed urgently please, my Delonghi PAC EX100 silent is displaying error F2 can anyone tell me what’s wrong and how to fix it please. Reply
