Car licence renewal hong kong

If your application for renewal of vehicle licence, supporting documents and payment are in order, Transport Department will send the new vehicle licence to your registered address by recorded mail within 10 working days.

Q2. If an applicant wishes to use online system to renew vehicle licence from 30 December 2020 onwards, what are the identity authentication methods that he/she can use?

From 30 December 2020 onwards, if an applicant wishes to apply for renewal of vehicle licence through online system, he/she should have –
(a) an “IAM Smart+” account with digital signing function; or
(b) a valid personal or organisational digital certificate issued by the recognised Certification Authorities (e.g. the Hong Kong Post)
for identity authentication purpose.

Q3. Does it mean that an applicant can use online system for renewal of vehicle licence immediately after completing the registration process of “IAM Smart+” account?

Applicant should have an “IAM Smart+” account with digital signing function in order to use online system for renewal of vehicle licence.

Applicant can use/visit “IAM Smart” self-service kiosk, service counters or registration team to create “IAM Smart+” account with digital signing function.

For details of the application of “IAM Smart+” account, please visit “IAM Smart” website (https://www.iamsmart.gov.hk/en/index.html).

If applicants have any enquiries, please call 182 123 or send email to enquiry@iamsmart.gov.hk.

Q4. If applicants encounter any problems or difficulties in the registration process of “IAM Smart+” account or using “IAM Smart+” mobile application, what should they do?

If applicants encounter any problems or difficulties in the registration process of “IAM Smart+” account or using “IAM Smart+” mobile application, please call “IAM Smart” hotline at (852) 182 123 or send email to enquiry@iamsmart.gov.hk.

Applicants can also visit “IAM Smart” website (https://www.iamsmart.gov.hk/en/index.html) to obtain the related information.

Q5. I have just moved to a new address, can I update my address in Transport Department on-line?

Yes, you can update your residential and correspondence address using this online service. Or, you may use the online service of New Change of Address Services

Q6. What can I do if I am not sure whether my e-application is successfully submitted or not?

If your application is in order, the new licence will be sent to you by recorded mail within 10 working days. After that period of time, if you have not received your licence, you may contact 1823.

While Transport Department is processing your application, you will be contacted direct, when required. To facilitate an effective communication, please provide a telephone number we can get in contact with you easily.

Q7. Can I submit my renewal application in advance before expiry of the current licence?

Yes, a vehicle licence may be renewed within 4 months prior to its expiry date. For more details on the application requirement for renewal of vehicle licence, please visit homepage of Transport Department (http://www.td.gov.hk/).

Q8. How can I pay the application fee?

You could choose to pay by FPS, PPS or credit card (Visa / MasterCard / JCB / China UnionPay).

Q9. How to access online application for renewal of vehicle licence?

You may log on http://www.gov.hk and select renewal of vehicle licence

Q10. What are the benefits of using online application for renewal of vehicle licence?

Online application for a renewal of vehicle licence is easy to use; it saves your time on queuing at the Licensing Office.

Q11. What are the system requirements of the computer used by internet users of online application for renewal of vehicle licence?

Here is generally no system requirement. But if you have registered for Visa and MasterCard's security programs (i.e. Verified by Visa (VbV) and MasterCard SecureCode), you may need to enable your browser to accept cookies from your credit card issuer's website. You are advised to check with your credit card issuer if they have imposed any other specific system requirements.

Q12. Any time out limit for online application for renewal of vehicle licence?

Online application for renewal of vehicle licence will automatically log out if you leave your computer idle for longer than 15 minutes.

Q13. When should I renew vehicle licence?

You may apply for renewal of a vehicle licence within four months prior to the expiry date of the current licence. The new licence will be valid from the expiry date of the current licence.

Q14. What should I do if the vehicle licence expired already?

You should submit an application for renewal of vehicle licence as soon as possible. For the unlicenced period, additional fee will be payable at the rate of 0.33% of the appropriate annual rate for each day (round up to nearest 10 cents) of any period between the last expiry date and the date when the new licence commences, unless satisfactory proof is produced to the effect that the vehicle was put off the road during the entire unlicensed period. Please be advised that payment of additional fee does not mean that the vehicle will be licensed for the period for which such fee is charged and that any new licence granted under such circumstances will only start from the date of issue.

Q15. What kinds of documents have to be required for online application for renewal of vehicle licence?